1. Eligibility for Returns
- Returns are accepted within 5 days of delivery
- Products must be sealed & unused in original packing, and in resealable condition.
2. Non-Returnable Items
- Opened or used products.
- Custom or bulk orders.
3. Refund Process
- Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be processed and credited within 7 business days to the original payment method
4. Return Shipping
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
5. Contact Us for Returns
Email us at infoyoursoilmate@gmail.com with your order details.